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Complete Care helps companies focus on their core business by ensuring the computer network is reliable and IT costs are under control.
Illumen's Complete Care program allows you to take advantage of our highly trained team of system engineers, best-practices based support processes, and our extensive investment in network management technology.
Our staff handles all the necessary tasks of network maintenance and support for a fixed fee at price points no one else can touch.
Business Continuity - Complete Care provides an integrated SMART service program designed to maximize network reliability and deliver consistent performance. All components of your network are covered with Complete Care, including servers, network equipment and desktops.
Contained IT Costs - As a fixed fee model, Complete Care ensures that you will not have unforseen support costs. This all-inclusive support model ensures that IT and business goals are aligned, and the focus is on preventing computer issues. Furthermore, we include regular strategic consulting at no additional costs to ensure that all IT projects are properly defined and budgeted, eliminating all surprises.
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